Returns & Refunds Policy

Please read before ordering.
We make 3D-printed items in small batches and many are finished by hand. Because of this, most sales are final.

QUICK SUMMARY (FOR PEOPLE WHO SKIM)

  • Custom & made-to-order items = FINAL SALE

  • No refunds for change of mind

  • 3D prints may have texture or layer lines (this is normal)

  • Damaged items must be reported within 48 hours

  • Shipping delays or carrier issues are not refundable

If you’re unsure, do not place an order.

CUSTOM & MADE-TO-ORDER ITEMS

All custom, made-to-order, and limited-drop items are final sale.

This includes:

  • Custom designs

  • Personalized items

  • Selected colorways

  • Limited releases or drops

Once production begins, orders cannot be canceled or changed.

NON-CUSTOM ITEMS (IF ELIGIBLE)

If an item is listed as return-eligible:

  • You must contact us within 7 days of delivery

  • Item must be:

    • Unused

    • Unaltered

    • In original condition and packaging

  • Buyer is responsible for return shipping

ABOUT 3D-PRINTED PRODUCTS (IMPORTANT)

3D printing is not injection molding.
By purchasing, you understand and accept:

  • Visible layer lines

  • Slight surface texture

  • Minor variations between pieces

  • Small seam lines

These are not defects and are not grounds for a return or refund.

DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged or defective:

  • Contact us within 48 hours of delivery

  • Include:

    • Order number

    • Clear photos of the item

    • Photos of the packaging

WHAT WE DO NOT ACCEPT RETURNS FOR

We do not accept returns or refunds for:

  • Custom or personalized items

  • Buyer’s remorse

  • Color or size preference issues

  • Normal wear or misuse

  • Items altered after delivery

  • Screen or lighting color differences

SHIPPING ISSUES

We are not responsible for:

  • Carrier delays

  • Lost or stolen packages once marked delivered

  • Incorrect addresses entered at checkout

Please double-check your shipping info before ordering.

FINAL AGREEMENT

By placing an order with JBLK Studios, you agree to this Returns & Refunds Policy.